What it does
Two things Ody can do in CSV import.
Contact import/sync
Pulls the workspace's existing contacts into Ody automatically, and keeps importing on a schedule.
Upload CSV
Parse and import the file. Placeholder contacts from past calls are adopted, duplicates skipped.
Up and running in under two minutes.
Upload the file
Export contacts from any tool, then drop the CSV into Ody. No API key, no OAuth dance.
Map your columns
Ody reads name, phone, and email columns. Placeholder contacts from past calls are adopted automatically.
It runs on its own
Placeholder contacts from past calls are adopted. Duplicates are skipped. New callers show up by name.
Why it matters
The phone stops being someone's job.
Stop starting from a blank book
Upload the spreadsheet you already have. Every past caller becomes a named contact. The team never types the list in by hand.
Astra knows who called
The AI receptionist greets people by name from day one, instead of treating a returning customer like a stranger.
Duplicates stay out
Placeholder contacts from past calls are adopted when the number matches. Exact duplicates are skipped.
Questions about CSV import.
Still stuck? Talk to us. A human answers.
The file is parsed to create contacts in your Ody workspace. We don't keep the original spreadsheet after import, and we never send the list to another tenant.
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