Agent Phone

The phone line your AI agent runs.
You take over anytime.

Your agent buys numbers, registers texting, and places real calls through Ody's API and MCP server | all inside the workspace you already use.

Try Ody for free→See the shared workspace

// Included on every Ody plan.

Claude · ody-mcpody_test_

Get us a local Austin number, set up texting on it, and have the voice agent confirm tomorrow's bookings.

✦

✓ search_numbers(512)24 available
✓ buy_number+1 (512) 555-0134
✓ configure_agentpublished
✓ place_call3 calls queued

Done. The number is live in your workspace, texting registration is filed, and the voice agent is confirming tomorrow's three bookings | each call lands on the contact's timeline.

Buy numbers | live carrier inventory

File 10DLC | carrier-compliant

Outbound AI calls + live SMS loops

Test mode simulates every write

ONE SHARED WORKSPACE

One workspace for
AI and humans.

Whatever the agent does appears in Ody as if you'd done it yourself. Same dashboard, same timeline. Open any thread on web or phone and take over mid-conversation.

Rosa Delgado · one contact, one timelineAgent is running it

The agent has it

app.ody.co · Shared inboxWeb dashboard

AI agentSettings → Numbers9:02

Bought +1 (512) 555-0134 and filed 10DLC texting registration.

AI agentAI call · logged9:14

Called to confirm the 2:00 PM install | booking confirmed, recording on the timeline.

Rosa Delgadoinbound SMS9:31

Actually, can you also give me a ballpark on the water-heater swap while you're out?

AI agentwait_for_message9:31

Drafting a quote reply | or hand this to a human to close.

The agent is composing a reply…AI agent

9:41●●● 📶

Rosa Delgado

AI agent · active

AI AGENT

Booking confirmed | 2:00 PM install.

Ballpark on the water-heater swap too?

AI AGENT

Waiting for the next reply…

Agent is replying…

Ody for iOS · same thread

One number, one AI call, one live thread | all on a single timeline. Flip to “You” to step in.

FROM NUMBER TO CLOSE

The agent runs every step.
You show up to close.

From the first number to a live SMS loop, the agent runs the whole line. Step in at any point.

AGENT

Get a number

Search carrier inventory and buy a local or toll-free line.

AGENT

File carrier-compliant 10DLC brand and campaign.

AGENT

Configure agent

Set voice, greeting, jobs and hours, then publish and route.

AGENT

Place calls

The AI voice agent dials out, converses, and logs each call.

AGENT

Live SMS loop

Long-poll for replies and answer in a real conversation.

OR YOU

Close the deal

Step into any thread from web or iOS and take it home.

Agent-runHuman takes over | anytime, any step

THE FULL SURFACE

Everything an agent can run.

One key. REST and MCP. Same as clicking it yourself.

Contacts

contacts:read / write

list_contactscreate_contactupdate_contactdelete_contact

Inbox

conversations:read / write

list_conversationsget_conversationsearch_messagesset_conversation_statuswait_for_messageworkspace_summary

Messaging

messages:send

send_messageSMS / MMSIdempotency-Key

Calls

conversations:read / calls:place

GET /callsplace_call

Numbers

numbers:read / manage

list_numberssearch_numbersbuy_number

10DLC texting

numbers:manage

get_messaging_statussubmit_10dlc_registrationPOST /messaging/refresh

Voice agent

agent:manage

get_agentconfigure_agentPOST /agent/publishconnect_agent_to_number

Webhooks

webhooks:manage

POST /webhooksrotate secrettest pingGET /webhook-events

readwritemanagesendREST /v1/api · MCP /v1/mcp

Same workspace

Every action lands on your dashboard, timeline, and invoice. Take over anytime.

Scoped keys

10 scopes. Read-only, or “text but never buy.”

Test mode

ody_test_ keys run reads for real, simulate every write.

SDKs + OpenAPI

TypeScript, Python, and an OpenAPI 3.1 spec.

BUILD SAFELY

Test mode: nothing bought, dialed, or filed.

ody_test_ keys hit the same endpoints with real reads and simulated writes. Rehearse end to end, then swap in a live key.

API key · ody_test_…

✓buy_numbersimulated
✓submit_10dlc_registrationsimulated
✓place_callsimulated
✓send_messagesimulated

FOUR STEPS

From API key to a live agent line.

Open Settings → Developer API and create a key with the scopes your agent needs | start with a test key (ody_test_…).

Connect your agent over REST, or add the Ody MCP server to Claude, ChatGPT, or your own stack.

Let it rehearse in test mode: search numbers, file 10DLC, configure the voice agent, place calls | all simulated.

Swap in a live key. Everything the agent does now shows up in your dashboard, billed to your plan.

place an outbound AI call

curl -X POST https://api.ody.co/v1/api/calls \
  -H "Authorization: Bearer ody_test_…" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+15125550123"
  }'
 
# the voice agent dials, converses, logs the call

201 Created · simulated · call queued

FAQ

Agent Phone, answered.

What can an agent actually do?

Provision the line, make it compliant, run calls and texts inbound and outbound, monitor everything, and react to webhook events. The full REST and MCP surface.

How is what an agent buys billed?

Can a human take over?

Can I build without spending?

Resources

Learn more

Guides to the concepts behind this feature.

What product teams need to know about WebRTCHow browser calling uses ICE, STUN, TURN, and DTLS-SRTP, and how that path differs from a SIP desk phone.Read guide What businesses need to know about softphonesHow software clients, desk phones, browser tabs, and mobile apps share one number, and when each endpoint type is the right choice.Read guide What engineers need to know about SIPHow RFC 3261 signaling (INVITE, ACK, BYE) relates to SDP, RTP media, trunks, and registration.Read guide

Industries

Who uses agent phone, and how

Real setups from the industries that run on Ody: what they route, who answers, and where the call lands. Each card opens the setup for that company size.

Professional servicesMulti-location

Staffing & recruiting

Let an AI agent run the first callback

Give your own screening agent a phone number through Agent Phone: it can text applicants, take the callback and book the screen through the API, in the same workspace your recruiters use…

Austin+1 (512) 555-0481Branch desklocal hours, ring all

See how staffing agencies use Ody→

Tech & commerceMulti-location

Ecommerce brands

Give your own support agent a phone number

Through Agent Phone, your AI agent can hold a number, take the first-line call, look up the order through your API and hand off to a human, in the same workspace your support team uses.

Alder & Oak+1 (800) 555-1001Brand support teamring order

See how ecommerce brands use Ody→

Professional servicesMulti-location

IT services & MSPs

Give your triage agent a phone number

Through Agent Phone, your own AI agent can hold a number, take the first-line call, open the ticket through the API and hand off to a technician, in the same workspace your desk uses.

Austin+1 (512) 555-0501Regional deskmenu, ring order

See how IT service providers use Ody→

Tech & commerceMulti-location

Startups & SaaS

Phone numbers for your AI agents

Your agent can buy numbers, register texting and run calls through the API, in the same workspace your team uses, so a human can take over any conversation.

Sales+1 (415) 555-1101Teamsring orders per number

See how startups use Ody→

Browse all industries→

Better with your stack

The agent shares the workspace. So do the integrations.

An AI agent can buy numbers and place calls on the same Ody workspace your team uses. Slack, Close, and Zendesk still file what happens, so a human can take over the thread.