"Is it still available? What's the price?"
Answers from the listing notes you keep in its instructions, asks whether the caller has an agent and books the showing.
How the receptionist worksThe week
The calls that go unanswered today
Each one is a client, a claim or a job that went to whoever picked up.
- SUN 14:35A buyer standing at your sign
Calls the next agent on Zillow. Sign calls are the best leads you have.
- TUE 11:00A seller interviewing three agents
Lists with the one who called back first.
- THU 18:20A buyer confirming tomorrow's showing
Unconfirmed showings become no-shows and wasted Saturdays.
- FRI 09:40A lender with a question on a closing
Missed during a showing. The closing slips a day.
Setups by size
How real estate teams run Ody, at every size
Pick the shape of your business. Every feature below links to its own page; every setup is one you can build in an afternoon.
The sign number that always answers
Put a number on the sign that books showings by itself.
One business number on your signs, ads and Zillow profile. It rings the app on your phone; in a showing, the receptionist answers with the listing details you've written, books the tour and texts the confirmation. Every lead lands in Follow Up Boss.
- AI receptionistThe receptionist during showings and on Sunday afternoons
Inside your hours the line rings your phone and the receptionist picks up if you don't. Outside them it answers first ring, shares the listing details you've written and books showings for the week.
- Business textingListing details and showing confirmations by text
"Here's 2204 Mesa: photos, price, your showing at 4:30" from the business number, replies in the buyer's thread. One-time 10DLC registration at onboarding.
- Phone numbersA business number separate from your cell
One local number is included with your seat. Signs, Zillow and the MLS get the business number; your cell stays yours. Add a vanity number if you want.
- ChatGPT & Claude (MCP)Text a buyer from ChatGPT or Claude
Connect Ody over MCP and your assistant can read a lead's thread, draft the follow-up and send it from your business number, without leaving the chat.
AI receptionist
The calls an agent gets, handled between showings.
You describe your listings, your buyer questions, your showing rules and your team. The receptionist shares what you've written, books showings and logs every lead.
Showing requests and confirmations
Books showings onto the agent's real calendar, confirms tomorrow's by text and posts changes to the thread.
Business texting"I'm thinking of listing"
Collects the property, the timeline and the seller's details, and books the listing consult with the agent you specify.
How the receptionist worksLenders, title and inspectors
Captures the file, the question and the caller's details, and creates a task on the transaction thread.
Shared inbox"What time is the open house?"
Answers from your schedule and texts the address and details.
How the receptionist worksSunday afternoons and evenings
Answers first ring, shares listing details, books showings, logs the lead and texts back anyone who hung up.
How the receptionist worksThe record
Every lead call logged to the CRM with a summary.
Calls and texts log to Follow Up Boss natively. On Growth and above, recorded calls are transcribed with speaker labels and summarized into the buyer, the listing, the timeline and the next step. Voicemail transcripts are on every plan.
- Calls and texts logged natively to Follow Up Boss
- Recording, transcript and AI summary on every answered call on an enabled line
- Search by lead, address or phrase
- Voicemail transcripts on every plan
Call summaryGenerated by Ody
- Caller
- Buyer, no agent · +1 (512) 555-0611
- Reason
- Sign call at 2204 Mesa Dr; asked availability and price; wants to see it today.
- Told
- Listed at $585,000, 4 bed / 3 bath, updated kitchen. Listing details texted.
- Next action
- Showing with Jenna 4:30 PM. Lead created in Follow Up Boss.
Your stack
Works with the tools agents already run on
Follow Up Boss is native. Other real estate CRMs are reachable through Make, webhooks or the REST API.
- Follow Up BossNativeIntegration
leads, calls and texts logged to the contact
- kvCORE, BoomTown, Sierra, LionDeskMake, webhooks or APIAPI docs
Push leads and call summaries via Make or the REST API webhooks
- CSV importNativeIntegration
import your sphere so callers show up by name
- CallRailNativeIntegration
keep call attribution alongside Ody's inbox
- SlackNativeIntegration
new leads posted to the team channel
- MakeNativeIntegration
connect Dotloop, Skyslope and the rest
Browse all 43 integrations, or connect anything else through Make and the REST API.
Rollout
Live in an afternoon, not a quarter
No hardware, no consultant, no call-flow diagram. Four steps and the line is answered.
- 01
Pick or port the sign number
A memorable local number for signs and ads, or the one already on them. Porting is free.
- 02
Describe your listings
Active listings, prices, key features, showing rules, your team. Update the notes as listings change.
- 03
Set the routing
Ring your phone or the ISA first, then the duty agent, then the receptionist; connect Follow Up Boss.
- 04
Read a week of transcripts
Tighten the listing notes and qualifying questions, then let it book more showings.
Resources
Guides for real estate teams
The concepts behind this setup, explained without the jargon.
What businesses need to know about second phone numbersHow a business number rings an app instead of a SIM, what stays separate from the personal line, and how the alternatives compare.Read guide What businesses need to know about hunt groupsLearn sequential, simultaneous, longest-idle, and circular ringing, and when a queue is the better model.Read guide What businesses need to know about 10DLCHow US carriers treat A2P SMS on local numbers: brand registration, campaign registration, third-party vetting, and the throughput that follows.Read guide
FAQ
Real estate: common questions
More industries
Also in property & real estate, and nearby
Listings, tenants and maintenance, at every hour.
Property & real estateProperty managementMaintenance emergencies triaged at 2am, leasing calls booked, tenants in one inbox.Home & field servicesContractors & remodelersEstimate requests answered from the job site, change orders on the record.Home & field servicesMoving companiesQuote calls answered in one ring, inventories by text, crews reached on the road.
Comparing options? Ody vs OpenPhone · Ody vs Google Voice · Ody vs Grasshopper
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