Mowing, cleanups and installs
Takes the address and lot details, gives the ranges you've written in, and books the estimate visit on a real slot.
How the receptionist worksThe week
The calls that go unanswered today
Each one is a client, a claim or a job that went to whoever picked up.
- SAT 08:52A homeowner wanting weekly mowing
A season's worth of revenue decided by who picked up on a Saturday morning.
- MON 12:10A property manager with six lots to bid
You were on the mower. The bid went to the company that answered.
- WED 18:20A client asking to skip this week
Voicemail means a wasted stop and a crew standing in a driveway.
- FRI 15:00Storm cleanup after a windy night
Emergency tree work is the most profitable call of the month.
Setups by size
How landscaping companies run Ody, at every size
Pick the shape of your business. Every feature below links to its own page; every setup is one you can build in an afternoon.
The mower is loud. The receptionist isn't
Every spring call answered, none of them by you at 7pm.
You can't hear the phone over a mower and shouldn't return calls at dinner. The business line rings the app on your phone; when you don't answer, the receptionist books the estimate visit and texts the confirmation. Voicemails that do land arrive as transcripts.
- AI receptionistAI after a few rings, all season long
Inside your hours the line rings your phone and the receptionist picks up if you don't. Outside them it answers first ring, books and texts back anyone who hung up.
- Business voicemailVoicemail transcripts you can read at the next stop
Every number gets voicemail with a transcript in the inbox on every plan, so "skip this week" is a two-second read, not a callback. Or route the line to the receptionist and skip voicemail entirely.
- Business textingQuotes and "we're here" texts from the business number
Text the price after the walk-through, the rain-delay notice and the invoice link from the same thread. One-time 10DLC registration at onboarding.
AI receptionist
The calls that fill a landscaping season.
You describe your services, pricing ranges, service area and crew days. The receptionist quotes from that, books estimate visits and takes detailed messages for everything else.
Skip weeks and reschedules
Moves or skips a visit within the rules you set and posts the change to the property thread for the foreman.
Shared inboxDowned limbs and cleanup
Captures the damage, the address and the urgency, and escalates to the on-call number you set for emergency tree work.
How the receptionist worksHOA and property-manager bids
Collects the number of properties, scope and the decision-maker's details, and books the site walk with the owner.
How the receptionist worksInvoice and payment questions
Answers from your instructions, texts the payment link you provide, and notes anything else for the office.
Business textingSaturday mornings and evenings
Answers every call on the first ring, books for the next available day, texts back anyone who hung up.
How the receptionist worksThe record
Every property's history, readable in the truck.
On Growth and above, each recorded call is transcribed and summarized into the address, the scope and what the client was told. Voicemail transcripts are on every plan, so the crew reads the skip request instead of finding an empty driveway.
- Recording, transcript and AI summary on every answered call on an enabled line
- Property notes and access details on the client thread
- Search by address, phrase or caller
- Voicemail transcripts on every plan
Call summaryGenerated by Ody
- Caller
- New client · +1 (512) 555-0184 · 2210 Cedar Bend
- Reason
- Weekly mowing, corner lot. Asked about edging and beds.
- Told
- Range quoted per rate card. Crew in the neighborhood Thursdays.
- Next action
- Estimate visit booked Tue 4:00 PM. Dan to text the price after the walk.
Your stack
Works with your route and billing tools
Native integrations are listed as such. Landscaping software has no native connection yet, so Ody reaches it through Make, webhooks or the REST API.
- Jobber, LMN, Aspire, YardbookMake, webhooks or APIAPI docs
Push bookings and call summaries to the property via Make or the REST API webhooks
- CSV importNativeIntegration
import your client list so callers show up by name
- StripeNativeIntegration
payment status on the client thread
- SlackNativeIntegration
storm calls and missed calls posted to the crew channel
- MakeNativeIntegration
connect QuickBooks, Google Sheets and the rest
Browse all 43 integrations, or connect anything else through Make and the REST API.
Rollout
Live in an afternoon, not a quarter
No hardware, no consultant, no call-flow diagram. Four steps and the line is answered.
- 01
Port or add numbers
Bring the number on the trailer over, or start with a new local one. Porting is free and the old line keeps working until cutover.
- 02
Describe the business
Services, service area, hours, how you price a visit, what counts as an emergency. Plain sentences, not call flows.
- 03
Set the routing
Ring your phone, a ring order across the crew, or one number per branch, plus what the receptionist does after hours.
- 04
Listen for a week
Read the transcripts and summaries, tighten the instructions, then let the receptionist book more of the calendar.
Resources
Guides for landscaping companies
The concepts behind this setup, explained without the jargon.
What businesses need to know about voicemailLearn how greetings, no-answer timers, transcription, and shared boxes work, and why ringless voicemail is regulated as a call.Read guide What businesses need to know about hunt groupsLearn sequential, simultaneous, longest-idle, and circular ringing, and when a queue is the better model.Read guide What businesses need to know about SMSHow GSM 7-bit and UCS-2 segment sizes work, what concatenation costs, and how SMPP and delivery receipts fit the path.Read guide
FAQ
Landscaping & lawn care: common questions
More industries
Also in home & field services, and nearby
Trades that answer from a truck, a roof or a crawlspace.
Home & field servicesHome servicesHVAC, plumbing and electrical: emergencies booked while you're under a sink.Home & field servicesCleaning servicesQuotes, reschedules and gate codes handled while the team is on site.Home & field servicesPest controlPanicked termite and wasp calls booked in one ring, routes texted daily.Home & field servicesMoving companiesQuote calls answered in one ring, inventories by text, crews reached on the road.Home & field servicesContractors & remodelersEstimate requests answered from the job site, change orders on the record.
Comparing options? Ody vs Google Voice · Ody vs Grasshopper · Answering service comparison
All industries Home services, Cleaning services, Landscaping & lawn care, Pest control, Moving companies, Contractors & remodelers, Medical practices, Dental practices, Veterinary clinics, Therapy & counseling, Physical therapy & chiropractic, Home care agencies, Insurance agencies, Law firms, Accounting & tax firms, Agencies & consultants, Financial advisors, Staffing & recruiting, IT services & MSPs, Real estate, Property management, Restaurants, Salons & spas, Fitness studios & gyms, Auto repair shops, Hotels & vacation rentals, Retail shops, Trucking & logistics, Towing & roadside, Ecommerce brands, Startups & SaaS, Schools & childcare, Nonprofits