Ring orders
The right person answers, because you decided who rings.
Ring everyone at once, or one teammate at a time in the order you set. Each number gets its own strategy, so the sales line and the owner's line behave differently.
Try Ody for free →Included on every Ody plan.
Simultaneous ring or sequential ring, per number
Drag-order who rings first, second, third
Unanswered calls land in voicemail | transcribed and summarized
Pairs with number assignment: personal lines ring their owner
Sequential when it matters, simultaneous when it doesn't
A two-person shop probably wants every phone ringing at once. A five-person team usually wants the account owner first, then the backup, then everyone. Both are one setting on the number.
No answer isn't a dead end
When nobody picks up, the caller gets your voicemail greeting, the message is transcribed and AI-summarized, and the missed call is logged | so following up takes seconds, not archaeology.
How to set it up
- 1
Open Settings → Numbers and pick a line
- 2
Choose Ring order
- 3
Pick simultaneous or sequential, and order your teammates
- 4
Save | the next call follows your strategy
FAQ
Ring orders, answered.
Resources
Learn more
Guides to the concepts behind this feature.
