Ody+

Call activity, inside Customer.io journeys.

Push consenting callers and texters into Customer.io as people (Pipelines identify, keyed by email) so campaigns and journeys can act on people who actually called.

API key·Included on every plan·Category: Marketing
Customer.io
Marketing
Add person
Create or update a Customer.io person (Pipelines identify keyed by email) from a consenting Ody contact.

What it does

One thing Ody can do in Customer.io.

Astra can use these on a live call, too.

Add person

Create or update a Customer.io person (Pipelines identify keyed by email) from a consenting Ody contact.

Up and running in under two minutes.

1

Paste your API key

Grab a key from Customer.io's settings and paste it into Ody's Connect window. The form tells you exactly where to look.

2

Pick your options if needed

Most connections need nothing else. When they do (a channel, an audience, a board) the options appear right after you connect.

3

It runs on its own

Imports stay on a schedule. Tickets, tasks, logs, and alerts fire when the call ends. Astra can use Customer.io on a live call, too.

Why it matters

The phone stops being someone's job.

Lists grow from real conversations

A caller who asked to hear from you is worth more than a purchased list. Ody adds consenting contacts to Customer.io.

Consent first

Only people who opted in are pushed to Customer.io. Double opt-in stays on where the destination requires it.

The phone can trigger the flow

Call outcomes become events or new records, so journeys run on what actually happened, not on a form fill from last quarter.

Questions about Customer.io.

Still stuck? Talk to us. A human answers.

Ody never sees your Customer.io password. You paste an API key into a secure form. Credentials live in an encrypted connection store; Astra and the rest of the product never read them. Disconnect anytime and access is revoked immediately.

Let calls enter the journey.

Connect in one click, no developer required. Every plan includes every integration.