Ody+

Freshsales contacts in Ody. New callers back in Freshsales.

Import Freshsales contacts so callers show up by name. When Astra takes a call from someone new, she can create the Freshsales contact with name, email, and phone.

API 키·모든 플랜에 포함·카테고리: CRM
Freshsales
CRM
Contact import/sync
Pulls the workspace's existing contacts into Ody automatically, and keeps importing on a schedule.
Create contact
Create a Freshsales contact from a caller (name, email, phone).

기능

Two things Ody can do in Freshsales.

Astra는 실시간 통화 중에도 이를 활용할 수 있습니다.

Contact import/sync

Pulls the workspace's existing contacts into Ody automatically, and keeps importing on a schedule.

Create contact

Create a Freshsales contact from a caller (name, email, phone).

2분 이내에 설정 및 실행 가능합니다.

1

Paste your API key

Grab a key from Freshsales's settings and paste it into Ody's Connect window. The form tells you exactly where to look.

2

Pick your options if needed

Most connections need nothing else. When they do (a channel, an audience, a board) the options appear right after you connect.

3

It runs on its own

Imports stay on a schedule. Tickets, tasks, logs, and alerts fire when the call ends. Astra can use Freshsales on a live call, too.

왜 중요한가요?

전화 응대가 더 이상 특정인의 업무가 아닙니다.

Callers show up by name

Import Freshsales people as Ody contacts so the inbox and Astra already know who's on the line.

Every call leaves a trace

Completed calls and notes write back to Freshsales, on the right person, so the CRM is the system of record for the phone too.

Astra can create the record

A first-time caller doesn't wait on a human to open Freshsales. Astra can add the person while she's still on the call.

Freshsales 관련 질문

여전히 어려움이 있으신가요? 문의하기. 사람이 응답합니다.

Ody never sees your Freshsales password. You paste an API key into a secure form. Credentials live in an encrypted connection store; Astra and the rest of the product never read them. Disconnect anytime and access is revoked immediately.

Keep Freshsales fed from the phone.

개발자 없이 원클릭으로 연결하세요. 모든 플랜에 모든 연동 기능이 포함됩니다.