Ce que ça fait
Three things Ody can do in Crisp.
Contact import/sync
Pulls the workspace's existing contacts into Ody automatically, and keeps importing on a schedule.
List websites
Fetch the websites linked to the plugin token for the config picker.
Create conversation
Open a Crisp conversation on the chosen website from a missed call or voicemail. Caller identity is set in the conversation meta, transcript as the first message.
Opérationnel en moins de deux minutes.
Paste your API key
Grab a key from Crisp's settings and paste it into Ody's Connect window. The form tells you exactly where to look.
Pick the website
Choose which Crisp website receives conversations from missed calls and voicemails.
It runs on its own
Imports stay on a schedule. Tickets, tasks, logs, and alerts fire when the call ends. Astra can use Crisp on a live call, too.
Pourquoi c'est important
Le téléphone cesse d'être le travail de quelqu'un.
Missed calls become tickets
A voicemail or missed call opens a Crisp ticket or conversation with the transcript attached. Nothing sits in a personal inbox.
The caller is already a customer
Import Crisp contacts so the requester is matched by email or phone, or created if they're new.
Astra can file it
Your AI receptionist can open the ticket during or after the call, so the queue moves even when the team is with another customer.
Questions sur Crisp.
Toujours bloqué ? Parlez-nous. Un humain répond.
Ody never sees your Crisp password. You paste an API key into a secure form. Credentials live in an encrypted connection store; Astra and the rest of the product never read them. Disconnect anytime and access is revoked immediately.
Plus de services d'assistance
Toutes les 43 intégrations →
Import Dixa end users and create contact-form conversations from missed calls or voicemails.
Missed calls become Dixa conversations.
Import Freshdesk contacts and open tickets from missed calls or voicemails, transcript attached.
Missed calls become Freshdesk tickets.
Import Front contacts and save callers as Front contacts with their call notes.
Callers saved as Front contacts.
Import Gorgias customers and open tickets from missed calls or voicemails.
Missed calls become Gorgias tickets.