Nexa Receptionists alternative
The Nexa alternative with a price you can read.
Nexa runs specialized 24/7 human teams for home services, legal and medical, and tells you the price on a sales call. Ody puts its price, and its AI receptionist, on the page.
7-day free trial on every plan · No per-minute charges · Nexa facts verified September 2026
THE QUICK ANSWER
Nexa is a serious human answering operation: 24/7 bilingual US teams specialized by industry, dispatch and intake in every tier, a local and toll-free number included, and CRM integration on Nexa 500. What Nexa does not publish is any number. Plan prices, overage, the setup fee and contract terms all require a sales call; third parties report entry pricing around $200-350 a month and effective rates of $0.75-1.50 per minute, but treat those as estimates. Billing covers 'receptionist work time', meaning talk time plus all follow-up work, with 30- and 60-second rounding. Ody is $19/mo, printed on the pricing page, for a phone system with a 24/7 AI receptionist that costs nothing per minute. If you need a human dispatcher who knows HVAC or intake law, Nexa is built for you; if you need every call answered predictably, Ody is.
PRICING
What you'll actually pay.
Nexa Receptionists (Nexa 100 / 300 / 500)
Nexa publishes plan names and inclusions but no dollar figures, overage rate, setup fee or contract terms; everything requires a sales call. Its FAQ confirms a setup fee covering programming and onboarding (amount undisclosed) and that minutes over the allowance bill 'at your base rate'. Billable 'receptionist work time' includes talk time plus after-call follow-up, emails, scheduling, dispatching and any time spent on your behalf, with 30- and 60-second rounding referenced in the terms. Third parties report entry pricing of roughly $200-350/mo and effective rates of $0.75-1.50 per minute; a 30-day trial is cited by competitors but not confirmed on nexa.com.
Ody
One number per user included; extra local or toll-free numbers $5/mo each. Business texting needs one-time 10DLC registration ($20 setup + $4/mo per texting number, handled during onboarding). International calling is a $5/mo add-on with $5 of usage included. Plans are billed monthly or prepaid annually (annual saves up to 30%). Taxes apply; there are no per-minute charges and no AI credits.
Try for free →THE MATH
100 answered calls a month, about 3 minutes each
Nexa publishes no prices. 100 calls at 3 minutes is 300 minutes; at the $0.75-1.50 per minute third parties report, that is roughly $225-450 a month before an undisclosed setup fee, and 'work time' billing for emails, dispatching and follow-up would add to it. Ody Starter is $19/mo with unlimited AI answering and no setup fee. Taxes excluded for both.
SIDE BY SIDE
Ody vs Nexa, feature by feature.
Nexa Receptionists (Nexa 100 / 300 / 500) facts from their published pricing & docs, verified September 2026.
| Feature | Nexa Receptionists (Nexa 100 / 300 / 500) | Ody |
|---|---|---|
| Answering | ||
| Who answers | NexaBilingual US humans, industry-specialized teams | OdyYour AI receptionist, your team when you want |
| Coverage hours | Nexa24/7/365 included | Ody24/7, included |
| Books appointments | Nexa✓ | Ody✓ |
| AI texts back missed calls | NexaSMS updates and text follow-ups offered | Ody✓ |
| AI call summaries & transcripts | NexaCall reporting | OdyGrowth+ |
| What you pay | ||
| Pricing model | NexaPer minute, quote-only | OdyPer user, flat |
| Starting price | NexaNot published | Ody$19/user/mo ($15 annual) |
| Overage | Nexa'Base rate', undisclosed | OdyNone |
| Fees above list price | NexaUndisclosed setup fee; 'work time' billing | OdyTaxes only. No recovery or E911 line items |
| Contract | NexaNot published; monthly or annual reported | OdyBilled monthly or annually. Change plans in-app |
| Free trial | Nexa30 days cited by third parties, unconfirmed | Ody7 days, every plan, full product |
| Phone system | ||
| Business phone system included | Nexa— | Ody✓ |
| Business texting (SMS/MMS) | NexaText follow-ups to callers | OdyUS & Canada, 10DLC handled |
| Phone number included | NexaLocal and toll-free number provided | Ody1 per user; extras $5/mo |
| Toll-free numbers | Nexa✓ | Ody✓ |
| Shared team inbox | Nexa— | Ody✓ |
| CRM integrations | NexaNexa 500 only: ServiceTitan, Housecall Pro, Salesforce, Clio | Ody43 integrations, every plan |
| Beyond the call | ||
| ChatGPT / Claude (MCP) | Nexa— | Ody✓ |
| Developer API & webhooks | Nexa— | OdyEvery plan |
| Analytics & reporting | NexaPortal reporting (dated per reviews) | OdyGrowth+ |
| Support | Nexa24/7 customer support | OdyEmail (Starter), live chat (Growth), phone + onboarding (Enterprise) |
WHY TEAMS SWITCH
Where Ody pulls ahead of Nexa.
A price on the page
Nexa's plan names are public; its dollar figures, overage rate, setup fee and contract terms are not, and its FAQ confirms a setup fee of undisclosed size. Ody prints $19, $33 and $47 per user on its pricing page, with add-ons stated.
Talk time is the only time
Nexa bills 'receptionist work time': talk time plus after-call follow-up, emails, scheduling, dispatching and any time spent on your behalf, rounded in 30- or 60-second steps. Ody's AI receptionist has no meter; the follow-up text, the booking and the summary are part of the plan.
Live in minutes, not a week
Nexa quotes 3-7 business days for scripting and onboarding before your first call is handled. Ody goes live in minutes: pick a number or port yours, describe your business to the AI receptionist, and it answers, books and texts back the same day, on every plan.
AN HONEST TAKE
Which one is right for you?
You run a home-services, medical or legal operation that needs 24/7 human dispatch, intake and outbound follow-up with industry scripts, you want a team that knows ServiceTitan or Clio, and you are willing to negotiate a custom quote and accept a setup fee. Nexa's specialists earn strong onboarding reviews.
You want to know the price before the sales call, and you want a phone system and a receptionist in one $19 seat. Ody's AI answers 24/7, books appointments, texts callers back and logs everything to a shared inbox, with no setup fee and no work-time meter.
EVERYTHING INCLUDED
The whole phone system,
with the AI built in. One price.
Scroll through what every Ody workspace ships with: a number, calling and texting, a shared inbox, and a receptionist that never clocks out.
ChatGPT
Claude
CursorGo deeper, feature by feature.
All features →SWITCHING IS EASY
Move from Nexa without missing a call.
Start your free trial
Create your workspace in minutes. Every plan starts with a 7-day free trial | you get a live number, calling, texting, and your AI agent from day one.
Port your number free
Porting is free on every plan and your existing line keeps working the whole time | no downtime, no lost calls while the port completes.
Turn on the AI (or don't)
Set your hours and decide exactly when the AI answers | per number, per hour, per team. The rest of the time, it's the best softphone you've used.
Nexa's contract terms are not published; third parties report monthly and annual options, so check your agreement for notice requirements before moving your forwarding. Your number stays yours to redirect. Ody plans are billed monthly or annually, after a 7-day free trial.
FAQ
Ody vs Nexa, answered.
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